Services

KLOISONNE adheres to the concept of sustainability by minimizing energy consumption, fulfilling social responsibilities, and promoting the longevity of our timeless creations. As such, all our online orders are processed through presales, typically requiring approximately 30 working days.
When your order gently arrives, it brings great joy to our artisans. The story of KLOISONNE starts with the delicate selection and handling of each piece of leather and progresses through the intricate weaving of dreams. Under the intense heat, the vibrant colors of enamel awaken, merging with the leather and undergoing a careful process of polishing, welding, and gilding. This artistic journey culminates in a masterpiece, silently awaiting your presence.

KLOISONNE offers global express delivery services, covering major cities worldwide. Our customer service team will quickly confirm product availability and assist you in completing your order, ensuring it reaches you as swiftly as possible.

Need assistance? Any questions, please feel free to contact us and we will address any concerns you may have about our products promptly.



Email: [email protected] 
 

KLOISONNE is dedicated to providing meticulous care instructions for each of your handcrafted pieces, ensuring they retain their unique charm, elegant appearance, and exceptional quality for years to come.

Our products, from the carefully selected leather to the intricately inlaid enamel, embody the dedication and exquisite craftsmanship of our artisans. Therefore, regular maintenance is of utmost importance to preserve their beauty.

Should you encounter any questions during the maintenance process or require more specialized services such as enamel restoration, leather care, hardware adjustments, etc., please do not hesitate to contact our customer service team at any time.